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Customer Reviews for Butler Service Upgrade Package for Private Cabana

Butler Service Upgrade Package for Private Cabana

This special service upgrade is available to those guests who have purchased a Half Moon Cay Private Cabana Package (guests who are waitlisted for a Private Cabana should not purchase this upgrade until they have cleared the waitlist and secured a confirmed Private Cabana booking). The Butler Service Upgrade Package includes:- Unlimited beverages available from the various bars on Half Moon Cay. Drinks made from house brand liquor, all beers, soft drinks, bottled water and wine.- A picnic lunch consisting of appetizer, entree, and dessert.- Butler escort from your cabin to assist you ashore carrying all belongings to and from the ship.- Your Butler will see to whatever needs you have on the island including shopping from the island shops and any Shore Excursions bookings you may like to make on Half Moon Cay. The Butler Service Upgrade Package price is applicable for up to 4 guests. For groups of more than 4 guests, each additional guest must purchase an Extra Person Surcharge for the Butler Service Upgrade.
Average Customer Rating:
3 out of 5
3
 out of 
5
(2 Reviews) 2
Open Ratings Snapshot
Rating Snapshot (2 reviews)
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
1
1 out of 2(50%)reviewers would recommend this product to a friend.
Customer Reviews for Butler Service Upgrade Package for Private Cabana
Review 1 for Butler Service Upgrade Package for Private Cabana
Overall Rating
5 out of 5
5 out of 5

We almost didn't get this

Date:June 2, 2014
Braindead6
Location:Tennessee
Cruise Date Year:2014
Cruise Date Month:April
Would you recommend this product to a friend? Yes
Enjoyed it?
5 out of 5
5 out of 5
Value
5 out of 5
5 out of 5
After reading the review about the butler upgrade, we almost didn't do it. It would have been the biggest mistake of our cruise.
First things first, when we arrived on ship there was a letter for us to fill out concerning our meal. we filled it out and took it to the front desk.
Our butler met us at our door, on time and raring to go. She (yes our butler was a woman) got us off the ship and to our cabana post haste.
If our drink glass got close to empty it was refilled. anything we asked for was met or exceeded.
The meal that was provided was catered from the Pinnacle Grill. There was more food than we could ever think about eating.
If I get the chance to go again, I will not go without the butler upgrade
Would you recommend this product to a friend? Yes
+3points
3out of 3found this review helpful.
Review 2 for Butler Service Upgrade Package for Private Cabana
Overall Rating
1 out of 5
1 out of 5

NO beverages from the Island bars

Date:August 26, 2012
Galadraal
Location:Georgia USA
Cruise Date Year:2011
Cruise Date Month:February
Would you recommend this product to a friend? No
Enjoyed it?
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
My husband and I were the only people in the cabana and the butler upgrade and we still paid full price. Not a problem; I knew this would be the case.
We booked a shore excursion that was canceled. You would think they would notify the butler but, no; apparently she knocked on our cabin door looking for us when we were already on Half Moon Cay. We spent most of our time waiting for her to show up and waiting for her to bring drinks.
HAL's description states, "- Unlimited beverages available from the various bars on Half Moon Cay. Drinks made from house brand liquor, all beers, soft drinks, bottled water and wine." which is a FALSEHOOD. I wanted Guinness. I knew the island had Guinness because I was there before. After waiting around an HOUR she showed up with all the different CANS from the ship. I couldn't even get a bottle of Corona. Then she tried a fruity rum drink and finally ended up bringing me a bottle of wine with paper cups.
She also came too early to take us back on the ship. I was walking along the beach and my husband had to come and find me because the "butler" kept coming back asking if we were ready to leave yet a good THIRTY minutes EARLIER than she said.
If you are happy with the drinks on the ship then you will probably like this but it is most definately NOT worth it if you want beverages from the bars on the island served to you in a timely manner.
Would you recommend this product to a friend? No
+24points
31out of 38found this review helpful.